Steve Johnson
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I've been working with tech support on this for months and the above tasks are possible, but incredibly time consuming. Specifically you can carefully use the credit card charges report and filter on disbursements and often that will give you a net deposit that will match what actually hit your bank. However - if you have a refund then you have to locate that and see if it was also included in the deposit. That eventually gives you the required info, which is what part of each bank deposit is a return, which is for services, and what was for credit card fees. That allows you to properly classify each in your accounting software. (This used to be all automatic when TheraNest still supported gross deposits.)
The above is a huge waste of time for our admin staff each month. I completely agree we need a Bank Deposits Report that shows every single deposit that was made to our account, with columns that show how much of it was refunds, service income, credit card fees, and anything else we should know about.