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Snehal Kumar

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  1. 56 votes

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    Snehal Kumar commented  · 

    A few clients of mine have told me that when they show up a couple of minutes late to their telehealth appointment, it no longer shows up on their upcoming list, but is under a different tab altogether of "kept."

    This categorization is confusing for many clients, who might be less tech savy/human error savvy, especially since they haven't technically "kept" their appointment.

    Please consider changing the category setting so that that a session shows up as upcoming until the session time is over, rather than kept.

    Snehal Kumar supported this idea  · 
  2. 26 votes

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  3. 27 votes

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