Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Jason Sampler

← Customer Feedback for TheraNest

My feedback

2 results found

  1. Enter clients as a couple or family

    839 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    119 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    An error occurred while saving the comment
    Jason Sampler commented  · 

    I know of a practice that used Theranest for years and dropped them recently for a much more expensive EHR that allows couples/families to have both a shared account and individual portals. This is a no-brainer.

    Jason Sampler supported this idea  · 

  2. Set different times for each type of appointment reminder

    53 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Jason Sampler supported this idea  · 
    An error occurred while saving the comment
    Jason Sampler commented  · 

    It would be helpful to have the ability to schedule different types of reminder notifications at different times. I would love the ability to send an email reminder 3 days before the appointment and ALSO send a text message reminder the day before the appointment.

    As it currenty functions, if i select email and text message reminders, they get two different reminders at the same time on the same day and that seems less helpful for client retention.

Feedback and Knowledge Base

(thinking…)