Jeanette Lee
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Jeanette Lee
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TheraNest, please take these requests for greater security seriously. Your competitors, Simple Practice and Therapy Notes, have 2FA for sign in. TheraNest is a superior platform, I believe, but has to step up security. 2FA, and personal information should be obscured and revealed only upon entering a security key. Yes, this will cost TheraNest more money, and yes, it will be a hassle for users, but not nearly as much money or hassle as a data breach that includes the most sensitive information. I personally will be using a YubiKey and be keeping my notes on TheraNest of the briefest, medical nature.
Every therapist should read this article when using platforms such as TheraNest:
https://www.wired.com/story/vastaamo-psychotherapy-patients-hack-data-breach/