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Nikki Carroll

← Customer Feedback for TheraNest

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7 results found

  1. View place of service on client's ledger

    2 votes

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    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Nikki Carroll commented  · 

    Right now, you have to click into the invoice to see and/or change the place of service. It would be nice to do that from the ledger to save a click, especially with the new billing automation.

    Nikki Carroll supported this idea  · 

  2. Default rendering provider on invoice to staff on appointment

    9 votes

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    5 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Nikki Carroll commented  · 

    Unless specified otherwise in the client's insurance on file, the rendering provider needs to automatically default to the appointment staff. We have clients who see multiple different clinicians at our practice. I have to manually change the rendering provider to match the appointment staff to create the invoice. I'm also still having the issue where it's defaulting to the billing coordinator as appointment staff. Especially with the new automated billing features, this issue needs to be resolved.

    Nikki Carroll supported this idea  · 

  3. Schedule recurring/automatic payments

    196 votes

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    52 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Nikki Carroll supported this idea  · 

  4. Add ability to reactivate inactive insurance

    72 votes

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    23 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Nikki Carroll supported this idea  · 

  5. Bill with contracted rates per payer and service with automatic write-offs

    104 votes

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    21 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Nikki Carroll supported this idea  · 

  6. Mark claims "paid" on the client Ledger

    188 votes

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    22 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Nikki Carroll supported this idea  · 

  7. Partial refunds of credit card transactions

    267 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Nikki Carroll supported this idea  · 

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