Erika Broser
My feedback
3 results found
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74 votes
An error occurred while saving the comment An error occurred while saving the comment AGREED!! The fact that this has been commented on since 2018 and not changed is super disappointing. This is A HUGE problem for our practice. Please consider updating ASAP!
An error occurred while saving the comment As much as we love theranest, there is one MAJOR flaw. There are many occasions that we have to edit a modifier and the fact that we cannot do that without creating new service types for every possible scenario is extremely frustrating! Here are some examples:
1. we have QTT providers who require a U6 modifier and we've had to make 2 service types for every cat code to accommodate that.
2. When a client has multiple appt's with different service types in one day, we are required to add a 59 modifier or we don't get paid and there is literally no way to do this without submitting paper claims.
3. We have an insurance company that requires we DO NOT put a modifier on all QTT claims..
PLEASE CONSIDER MAKING MODIFIERS EDITABLE PER CLAIM!!! -
22 votes
An error occurred while saving the comment It would be great to be able to have multiple tabs open at once! I often would like to keep a report open and continue working in other windows. That's just one example, having more than one tab open at once would be extremely helpful. Another example: when I do billing from the agenda, it would be great if the agenda could stay open on the day I am working on rather than having to re-open and find my spot after sending each bill.
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18 votes
An error occurred while saving the comment It would be VERY helpful to be able to change the "Place of service" in the appointment screen. We are a practice that sees clients in office but we also do a lot of school appt's which requires an 03 POS. I've just been told that the only way I can change the POS is to create the invoice and go and edit each on individually. I suppose I could accept this but there's no way for the scheduler to indicate that it was a school appt. I was told that the scheduler should let me know each time she schedules a school appt. which seems like anything BUT a solution. Short of having a feature in the appointment screen to select the POS, It would be helpful for me to have the "appointment notes" (not the progress notes, but the notes on the appt screen show up on the agenda..this would be an easy flag to let me know it's a school appt and that I need to edit the invoice. This is an immediate and substantial problem for our practice and a quick remedy would be very appreciated. We are new to theranest and so far we are very happy with the program. The billing so far feels like the biggest problem for us.
Please update on this issue.