Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Marissa Revord

← Customer Feedback for TheraNest

My feedback

4 results found

  1. Filter clients when sending a secure message

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Marissa Revord supported this idea  · 
    An error occurred while saving the comment
    Marissa Revord commented  · 

    Hello,

    Currently there is an option for me to send a message to all active portal members. I would like to suggest that you add a feature that would allow me to send a message to all clients assigned to a specific therapist. For example, if a therapist will be on vacation, it would be nice to be able to type in the therapist's name and send a message to all of their clients reminding them they will be out of the office.

    Thank you for your time and consideration.

    Marissa Revord
    Office Manager
    Fun First Therapy
    info@funfirsttherapy.com

  2. Add fax number for primary care physician

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    An error occurred while saving the comment
    Marissa Revord commented  · 

    Under the 'Additional Details' tab, it is helpful that there is a section to enter PCP information, however, I noticed there is not a field to enter a fax number. We communicate with practices on referrals by fax and adding this field would allow us a quick reference when we are working on these communications with other offices.

    Marissa Revord supported this idea  · 

  3. Assign tasks to other staff

    82 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    25 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    An error occurred while saving the comment
    Marissa Revord commented  · 

    Hello,

    I am using your task feature to track follow up items with patients and I wondered if there is a capability to allows others within our company to see my tasks. This would be helpful for monitoring progress while a staff member is on vacation or out for the day.

    Marissa Revord supported this idea  · 

  4. Increase character limit for task notes

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    An error occurred while saving the comment
    Marissa Revord commented  · 

    Currently the task feature has a limit of 1,000 characters, and I've maxed that out. It would be helpful if the tasks would allow more characters so we can keep a continuous note for reference when coordinating with a client.

    Thank you for following up on this. I'm using the task list as a to-do list, but also making notes within. For example if we received a referral for services, I would note the details, then reach out to the client. If they don't answer, I make note I've left a message and push the due date out to follow up a few times (making notes each time). I would also note things such as therapist availability for the appt.

    Marissa Revord supported this idea  · 

Feedback and Knowledge Base

(thinking…)