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Erica Anderson

← Customer Feedback for TheraNest

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5 results found

  1. Allow contact to still access secure messaging if archived

    2 votes

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    2 comments  ·  TheraNest Client Portal » Messaging  ·  Admin →
    Erica Anderson supported this idea  · 
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    Erica Anderson commented  · 

    When a person on a client contact network becomes a client and then is archived, they can no longer access the portal messaging.

  2. Set which staff member a client can schedule an appointment with on the portal

    9 votes

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    3 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Erica Anderson supported this idea  · 

  3. View staff availability/unavailability for more than a day

    65 votes

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    28 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Erica Anderson supported this idea  · 

  4. Notify contact network of appointment changes

    2 votes

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    1 comment  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
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    Erica Anderson commented  · 

    When messaging to a client contact, they report that they don't get an email notification that I sent a message to them. Also, client contacts don't get notification of additional forms submitted or that appointment have been changed or canceled etc. If client contact has portal access it's because the client is a minor or needs that contact to manage thier appointments/forms.

    Erica Anderson supported this idea  · 

  5. Set payment override amount by service type

    6 votes

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    3 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Erica Anderson commented  · 

    I would like to set income based payment amounts based on service. Right now if I set the payment amount then all services receive the same amount.

    Erica Anderson supported this idea  · 

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