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Johnathan Johnson

← Customer Feedback for TheraNest

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5 results found

  1. Automatically copy messages from secure messaging to a client's contact log

    3 votes

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    4 comments  ·  TheraNest Client Portal » Messaging  ·  Admin →
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    Johnathan Johnson commented  · 

    It would be very helpful to have emails sent to clients saved automatically as a contact note for each client. This would allow for accurate documentation of contacts made through the system.

    Johnathan Johnson supported this idea  · 

  2. Add client name and ID number to all documents

    31 votes

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    2 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Johnathan Johnson commented  · 

    It would be very helpful to have the client's ID number listed next their name on screens while in their account.

    Johnathan Johnson supported this idea  · 

  3. Block client requested appointment time in calendar until confirmed/declined

    88 votes

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    33 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Johnathan Johnson supported this idea  · 

  4. Add setting when staff member is not accepting new clients

    27 votes

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    4 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Johnathan Johnson shared this idea  · 

  5. Bill with contracted rates per payer and service with automatic write-offs

    104 votes

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    21 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Johnathan Johnson commented  · 

    It would be helpful to have service codes under each insurance provider that overides the service code based on insurance. So that when a client came with Aetna and was seen for an intake, the invoice populates the cost of the session based on the rate of Aetna's reimbursement for that service code.

    Johnathan Johnson supported this idea  · 

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