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Teisha

← Customer Feedback for TheraNest

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11 results found

  1. Print practice chat messages

    2 votes

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    0 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →

  2. Notify me if an email was undeliverable

    5 votes

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    2 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    An error occurred while saving the comment
    Teisha commented  · 

    If a client's email address is incorrect - and gets kicked back, Theranest should send a notification indicating as such to the customer.

  3. Implement client survey tool to capture feedback

    43 votes

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    15 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Teisha commented  · 

    Once a client is archived, I think there should be a way a satisfaction survey is automatically sent to the client. We should not have to do this manually.

  4. Print text messages (reminders log)

    0 votes

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    1 comment  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Teisha commented  · 

    In addition to being able to print the entries created in the Reminders Log (text) (I can't imagine why you can print almost everything else but you can't print stuff from this section), there should be a way to print a conversation between employees in the internal messaging section (chat)

  5. Add another assessment and set alerts/reminders

    53 votes

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    20 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
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    Teisha commented  · 

    Often, clients are not ready to delve into their mental health issues or something occurs where they need to return for services. If the initial intake/assessment was over two years ago, the clinician needs to be able to create a whole new initial assessment for that client. An addendum is not sufficient. I suggest that you make TheraNest where an additional intake assessment can be completed for returning clients. There is no need for creating a new case, just a new intake

  6. Don't update close date when closing a reopened case

    7 votes

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    4 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
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    Teisha commented  · 

    Need a separate discharge summary that is not involved with a case close. Sometimes you have to reopen cases for audits or to add additional paperwork or notes for something that happens after you closed the case. This changes the original date you close or discharge someone which is not ok.... It would be great if you could separate these out or leave the original case closed date

    Teisha supported this idea  · 

  7. Attach files and multimedia files to clinical documentation

    162 votes

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    50 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
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    Teisha commented  · 

    Is it possible to include a feature to the notes where-in as a therapist we can ATTACH a document to the note? I am not looking at wanting an addendum as that is already a feature....but an actual ability to attach a document.

  8. Add reminder log to default permissions

    2 votes

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    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Teisha commented  · 

    Hi, If it were possible to add the Reminders Log as a checkbox on default permissions, it would allow us to have front desk people have access to and use the reminders log.

    It would be great if you would give that consideration.

    Teisha shared this idea  · 

  9. More granular permission levels

    225 votes

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    61 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Teisha commented  · 

    Allow staff to turn on/off appointment reminders without giving them admin permissions.

  10. Copy last treatment plan

    71 votes

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    16 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
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    Teisha commented  · 

    When you create a treatment plan, the behavioral definitions should copy over as well.

  11. Schedule next appointment after signing progress note

    28 votes

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    3 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Teisha supported this idea  · 
    An error occurred while saving the comment
    Teisha commented  · 

    Hi, could you add the option when click sign for the progress note to have "save and e-sign" and then "Save, e-sign and schedule next appointment". The original options just have "save and e-sign" and "save and schedule but it doesn't completely sign it".

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