Add chat functionality to telehealth sessions
When I'm in a telehealth session, allow me to chat with my client(s) so that if we lose audio I can help them troubleshoot.
204
votes
Lisa
shared this idea
Our new telehealth solution features an in-session chat! Click here for a video overview of the new solution.
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Denise Netko
commented
It would be helpful to have a chat/message feature alongside the telehealth video screen. There have been instances when the video wasn’t working and I had to email the client. It would be helpful to have the message feature alongside to have direct communication.
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Anna Dennis
commented
Conduct sessions with clients via instant messages in place of an in-person appointment
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Lynnette Fuller
commented
allow for chat with client during session if privacy changes