TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
15 results found
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Email alert for practice chat messages
Allow me to receive an email alert when someone sends me a message over the practice chat in case I'm not logged into TheraNest.
8 votesYou can setup email alerts for practice chat messages. Here's a help article with more information about how to enable that notification: https://theranest.zendesk.com/hc/en-us/articles/360052323152-Email-Alerts-for-Practice-Chat
Thank you!
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secure text chatting with clients is needed
I need to have a way for clients to text me that is more secure than my phone. With remote (Telemental Health). It is very important to have this feature. As a sole proprietor it is even more important. Thoughts?
2 votes -
email confirmation
I would like the ability for an automated appointment confirmation to be sent by email at the time the appointment is made
1 voteThis is currently available in TheraNest, you may just need to enable this setting under the Organization tab.
Click the “Organization” tab.
In the left sidebar, click “Client Portal”
Make sure you’re on the “Settings” tab
Under “Client Notification Settings”, check the box next to “Creates an appointment”This will send the client an email notification when an appointment is created in TheraNest. Here’s more information: https://theranest.zendesk.com/hc/en-us/articles/360051577812-Manage-Client-Portal-Appointment-Notifications
Thank you!
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email for client portal
It would be helpful, particularly for juvenile clients with siblings, to have the client portals linked for siblings or being able to use the same login email for more than one account. Right now, client's parents cannot have access to both their child's records unless they have multiple email addresses.
1 voteWith the release of the Contact Network, one parent or guardian can have access to additional accounts under one login. Check out our help articles to learn more about this feature!
https://theranest.zendesk.com/hc/en-us/sections/360012820311-Contact-Network -
bcc in emails to send same letter to multiple patients
In the current secure portal we cannot send the same message to multiple patients without each seeing the other names. In order to avoid that happening in the current configuration the same email has to be sent to each patient individually.
This would allow the list of patients to exist in bcc format so that the recipient only sees her/his name and not any of the others.An additional feature with this would be a drop down list of patient names with check boxes so you can just check the patients that are on the recipient list.
1 voteHi!
The secure message feature does work as a BCC Function. See article here. https://help.theranest.com/en/articles/1195888-send-mass-message-to-clients -
instant notifications
Dear Theranest,
As soon as I put an appointment in my calendar via app or website, it'd be great for the clients to get an instant text message confirming the appointment has been schedule. Also, a text message reminder 24 hrs before their appointments.
Right now, I don't schedule appointments with my clients using Theranest because of this. I have to use Square Appointment because it allows this function. I only use Theranest for progress note writing purposes. I can easily use a locked Word doc for that.
I'll be looking for another EMR that allows this function and will…
1 vote -
Show address and appointment times in reminders
address and scheduled time included in the automated reminder prior to session
1 vote -
Messaging
Being able to send secure messages to other providers and not just clients.
1 vote -
1 vote
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send forms to clients after the initial time i send forms
be able to send forms to clients after the initial time i send forms.
As a therapist we send or normal in my case 10 different forms about 13 pages however during therapy some new form is needed like
a release to talk to another therapist. cannot sent this new form within Theranest so i'm forced to send it out of HIPPA compliance.
I want them to be able to electrically sign again1 vote -
Mass message clients in client portal
It would be nice to be able to send out a confidential group communication blast to patients via the messaging portal. For example, letting everyone know if the office is closing due to weather. Right now I have to email or message each individually in the portal.
1 vote -
Disable practice chat
Please close the Practice Chat window on my screen.
1 vote -
Staff member chat
A way for clinicians in the same practice to chat via theranest
1 vote -
RESEND FORMS
RESEND FORMS
It would be wonderful to be able to resend forms instead of them staying in Pending. This way clients who forget or lose it in their email inbox we can send a friendly reminder again!
1 vote -
Email clients through Theranest
Would be nice for the therapists to have the ability to email clients through your system.
1 vote
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