TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
3 results found
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Convenience Fee for Processing Credit Cards
Instead of Charging the Credit Card Fee to me as the Provider. I'd like an option for the Client to cover the processing fees. Many businesses have the client cover the cost of processing the card.
28 votesSurcharges on debit card charges are illegal in every state in the United States. Additionally, some states also ban surcharges on credit cards. Because there is no way in our credit card processing system to know if a credit card or debit card is tied to a transaction we do not recommend passing along processing fees to client invoices.
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credit card
It's annoying to have to process a payment to add a credit card to someone's database.
1 voteTheraNest requires charging a client’s credit card before storing because this would be a violation of PCI-Compliance. The storage of a CVV is not allowed by the Card Brands or by the Payment Card Industry Data Security Standards (PCI, DSS or PCI). Storage is not allowed in any format (electronically, encrypted, on paper, etc.). We apologize for any inconvenience this causes.
https://help.theranest.com/articles/1195835-cvv-field-missing-when-storing-credit-cards-in-theranest
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multiple therapists on statement
We need statements that allow for multiple therapists to be listed. This is helpful in supervisor/supervisee situations and when there is a joint session with another therapist
1 vote
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