TheraNest App
We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
324 results found
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Add my organization's website on invoices, superbills, and statements
Allow me to include my organization's website on invoices, superbills, and statements.
4 votes -
Display client credits in batch payments
When processing batch payments, allow me to see if any clients have a credit on their account so I can not process those invoices.
4 votes -
Check claim for telehealth modifier
When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
4 votes -
Hide canceled and no-show appointments when creating batch statements
Allow me to hide canceled, no-show, and rescheduled appointments from appearing on batch statements. We give superbill-level statements to our clients to submit to insurance and having these appointments on there is causing some confusion with their payers.
4 votes -
Download batch payment errors
Allow me to download the errors for batch payments so I can track credit card declines.
4 votes -
Add Medicaid ID field to client's insurance
When adding a payer for a client create a new field to enter the Medicaid ID or Medicare MBI number as this is a different number outside of the Plan ID or Group ID.
4 votes -
Search claims in Paid/Processed tab by processed date
Allow me to search the claims in the Paid/Processed tab by processed date rather than the submitted date.
4 votes -
Send primary ERA when billing secondary
If I'm billing a client's secondary insurance, allow me to send the primary ERA with the secondary claim because some payers require this.
4 votes -
Indicate if no credit card is on file
When accepting payment and selecting Credit/Debit Card, indicate if there is no credit card on file. We've had therapists accidentally select this thinking they are charging the client's credit card and then we have a discrepancy with the credit card charges report.
4 votes -
Send portal login link with 1-time payment link
If I send a 1-time payment link to a client, have the patient portal also linked in the email that they receive so if the link expires they have the link to the portal to log in and pay.
4 votes -
Change POS if modifier 95 attached to service type
If the service type attached to the appointment includes modifier 95, have TheraNest change the POS code.
4 votes -
Apex login credentials
To get Apex EDI login username and password if paying the service through Theranest
4 votes -
Show Invoice Notes On Statement
It would be awesome if there were a way to get individual invoice notes to show on statements. I like to enter notes on the invoice to show what part is deductible or copay for the patient but it doesn't pull over on the statements. This way, there would be an explanation for what the balance due is...I do batch statements so this would help tremendously.
4 votes -
Deductible Report
At the beginning of the calendar year, patient's deductibles reset. It would be great to be able to quickly identify these patients through a report, etc.
4 votes -
Batch invoicing by location
Allow me to select a location to bill for when creating batch invoices.
4 votes -
Separate insurance credit from client credit in client ledger
It would be helpful to have an insurance credit option along with the clients credit. Currently if there is an insurance credit it goes under clients credit which throws therapist off thinking client has a credit when its actually an insurance credit/overpayment.
4 votes -
Delete invoices in batch
In Batch Invoicing when Processing Existing Invoices, allow me to select multiple invoices and delete them so I don't have to go into each client's ledger separately.
4 votes -
Filter by date of service when processing existing invoices
I use the “Process Existing Invoices” feature to add a bulk amount of invoices to Claims Awaiting Submission and this feature doesn’t have same level of filtering available as the claims view. I think being able to filter by date of service would be a super helpful filtering option because it would group together all of those invoices that were canceled, rescheduled, etc.
4 votes -
BCC additional emails when sending payment receipts
If there are multiple email addresses on file to send receipts to when a credit card is charged, don't display all email addresses in the "To" field when the receipt is sent. Sometimes we see children of divorced parents who have contentious relationships.
3 votes -
Create new claim tab after paid/processed
Create a new claim tab after the Paid/Processed tab that I can move claims into manually once I've verified that they've actually been paid.
3 votes
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