Mobile friendly intake
Intake forms should be mobile-friendly, meaning clients should be able to successfully complete them from their cellular devices. Several clients have mentioned that they cannot successfully save and submit intake forms when completing them on their cell phones.
Shannon Wilson
shared this idea
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Bill
commented
I think this works on the phone most of the time, but there are times when the navigation buttons may be hiding and user needs to scroll left or right to see them. This is what has tripped up some of our clients in the past. Theranest should take a closer look at the functionality of completing intake forms on various mobile devices to ensure it is consistent and fully functional.
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Kyle Newkam
commented
I second this. I have had a few clients who become frustrated by not being able to complete forms on their phone. The phone is often the most used piece of technology these days.