See other staff's calendar availability without showing appointment details
Currently, every staff member can see all appointments assigned to other staff members EXCEPT when someone has Therapist level permissions and can only view assigned clients. As a clinician working in a group practice, it is very helpful to be able to see when my colleagues are scheduled for appointments on any given day. For example, it helps to let me know when a colleague might be free, who is going to be the first/last person to arrive or leave for the day, and if/when they are scheduled to see a parent or sibling of my own client.

We’re excited to let you know this suggestion has been implemented! Today we released an update that allows staff members with Therapist level permissions that can only view assigned clients the ability to view other staff members’ availability in the Agenda and Calendar. These users will see saved events in the calendar but no client details are shown – instead the event will display as BUSY.
Thanks for your feedback on this suggestion! If you have any questions or feedback, feel free to reach out to our support team at support@theranest.com.
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Rebecca McCabe commented
It would be nice for this feature to also allow flexibility with scheduling availability, as it would be easier to mark out of office time.
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Anonymous commented
Hi, it would be great to see unavailable times in Week view as well as Staff view. As we are scheduling appointments, it is helpful to see a therapists entire week of availability and unavailability.
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Will Kuo commented
There is an option in the calendar settings to select the times you are available to see clients, but it would be helpful to somehow see an indication of the ability on the calendar itself. You can't tell what the availability is until you try to schedule an appointment and a pop up message states you can't schedule at whatever time and then it states the actual available times to schedule appointments.
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victoria Ryan commented
Would be helpful to see hours available when looking at the weekly calendar view. I have specific times blocked off but my weekly view looks like the slot is open and it has created extra steps in booking appointments.
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Kelli commented
Since our scheduling is usually the same day and time each week. It would be great to see clearly if the open time on the calendar was an Open appointment for each week or if it was just an open appointment for just that week. We have a hard time tracking Open Availability
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Fred Jacoby commented
Please shade the hours in the calendar where there is (or isn't) office hours so others who schedule the appointments can see the availability easier
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Anonymous commented
It would be great to be able to see the blocked times (greyed out) in the weekly view; I am a counselor and scheduler of other counselors and I can't always remember or know what other staff counselors "standard" hours are...so the weekly view distinguishing available from unavailable times would be so much more convenient when trying to quickly schedule a new client over the phone or a returning client after a session.
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First Orlando Counseling commented
It's very frustrating to view a counselors week, try to book an appointment, and then get an alert that the counselor has blocked that time when the calendar shows it is open. On the counselor's end it shows as blocked, but on the front desk's end it shows as open and it's creating friction. Please, please PLEASE let us both see in "week" the availability of the counselors schedules!
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Mary commented
When viewing a schedule in the "week" view instead of staff view, it doesn't show the therapists grayed out "unavailable" slots. Make that visible when in the "week" view
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Kathleen Landers commented
Maintain client confidentiality while allowing therapists in group practice to share office space, know when others are nearby but in session, and schedule meetings based upon knowing when others have time blocked out for appointments.
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Veronica Johnson commented
Right now, I cannot show that I'm available in the morning and evening (with a break in the afternoon) on one day (say Monday). It would be nice to have this capability.
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Joy commented
Is there a way for all staff to see the client appointments on the calender but not have access to the client files that are not theirs? Looks like in order to see the full calender they have to have access to client files.