I've used a few different scheduling programs and a wonderful feature in them has been the ability to set different appointment reminder notifications for different days. For example, I can set email reminders for 72 hours prior to the appointment, call reminders for 48 hours before the appointment, and text message reminders for 24 hours before the appointment. It has been great in helping to reduce no shows and late cancels.
I've used a few different scheduling programs and a wonderful feature in them has been the ability to set different appointment reminder notifications for different days. For example, I can set email reminders for 72 hours prior to the appointment, call reminders for 48 hours before the appointment, and text message reminders for 24 hours before the appointment. It has been great in helping to reduce no shows and late cancels.