The Client Waitlist keeps a list of clients who are waiting to get an appointment with you, or who already have an appointment, but would prefer an earlier one. If an appointment becomes available because of a cancellation (an appointment is deleted from the calendar), the Waitlist will automatically send a text notification to the first three people on the Waitlist, offering them the available appointment. They will have 15 minutes to respond. The first person to respond to the text message, that they’d like the open appointment, is automatically scheduled on the calendar.
If none of the first 3 people on the Waitlist respond to the text messages, the messages will then go out to the next 3 people on the Waitlist.
I am including the information from my previous platform that I just moved from. This was the most helpful feature that really kept my practice automated and flowing flawlessly.
The Client Waitlist keeps a list of clients who are waiting to get an appointment with you, or who already have an appointment, but would prefer an earlier one. If an appointment becomes available because of a cancellation (an appointment is deleted from the calendar), the Waitlist will automatically send a text notification to the first three people on the Waitlist, offering them the available appointment. They will have 15 minutes to respond. The first person to respond to the text message, that they’d like the open appointment, is automatically scheduled on the calendar.
If none of the first 3 people on the Waitlist respond to the text messages, the messages will then go out to the next 3 people on the Waitlist.
I am including the information from my previous platform that I just moved from. This was the most helpful feature that really kept my practice automated and flowing flawlessly.