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Heather Walton Flynn

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  1. 2 votes

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    Heather Walton Flynn commented  · 

    Several clients have gotten confused when I have cancelled an appointment after the fact (i.e., if I had cancelled w/them when I was sick but then not marked it till the following day). They seem to always assume it's for a future session even though I'm guessing that the date of the cancellation is somewhere in the body of the email. Perhaps not sending an email if the appointment has already passed, or somehow noting in a very apparent way, would help w/this. Thank you!

    Heather Walton Flynn supported this idea  · 
  2. 94 votes

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    Heather Walton Flynn commented  · 

    Right now the Custom Forms only allow each checkbox response to be used once even on a form with multiple items. This is a problem if each item has similar reponses (like, No not at all, Quite a bit, etc.) - I can't use the custom forms for scales that have the same or similar responses for every item.

    Heather Walton Flynn supported this idea  · 

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