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Jacqui Parkes

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  1. 243 votes

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    Jacqui Parkes commented  · 

    I have an overpayment from the insurance company that I know I will need to refund a portion back to them, but the balance should be applied. I can leave the overage as a credit on the account, but when I go to refund that amount I have to delete the whole payment.

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    Jacqui Parkes commented  · 

    We need to be able to track and prove refunds - for example if a client overpays, deleting or changing the amount of the payment is an inaccurate reflection of what has occurred.

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  2. 37 votes

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    Jacqui Parkes supported this idea  · 

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