Jacqui Parkes
My feedback
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247 votes
An error occurred while saving the comment An error occurred while saving the comment Jacqui Parkes commented
We need to be able to track and prove refunds - for example if a client overpays, deleting or changing the amount of the payment is an inaccurate reflection of what has occurred.
Jacqui Parkes supported this idea ·
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37 votes
Jacqui Parkes supported this idea ·
I have an overpayment from the insurance company that I know I will need to refund a portion back to them, but the balance should be applied. I can leave the overage as a credit on the account, but when I go to refund that amount I have to delete the whole payment.