Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Front Desk

← Customer Feedback for TheraNest

My feedback

4 results found

  1. Send appointment reminders to multiple contacts

    385 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under review  ·  55 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Front Desk supported this idea  · 

  2. Add second address field in client details

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Front Desk shared this idea  · 

  3. Add an option to send appointment reminders 4 days ahead

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Front Desk shared this idea  · 

  4. Notify admins and therapists of non-standard appointment reminder responses

    12 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    An error occurred while saving the comment
    Front Desk commented  · 

    Alert front office/administration staff when a client sends a text message or non-standard reply to a confirmation. We are the ones doing all of the scheduling and are not made aware when a client sends a message through the text messaging portal. Maybe have an icon that pops up in Theranest? The doctor's get a message alert, but the front desk staff does not. Otherwise, we have to physically click on every single client to see if they have responded as there is no such alert.

    Front Desk supported this idea  · 

Feedback and Knowledge Base

(thinking…)