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Cathy Batka

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  1. Keep appointments in "Upcoming" until end of session

    56 votes

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    27 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
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    Cathy Batka commented  · 

    If clients are a minute late for telehealth, it is coded as a kept appointment and they get confused as to where the link is to join the session. Can you wait 5 minutes until it is changed to kept? And/or the list of kept sessions is most recent last in the list so clients then have to scroll to the bottom. Can you reverse the order so most recent appointment is first, making it easier for them to find the link?

    Cathy Batka supported this idea  · 

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