I have had a number of claims denied this year because clients have switched from in person to telehealth at the last minute, and I have forgotten to switch the CPT code to the service with the modifier for telehealth. Is there a way to search for this error when getting ready to submit the claim? I am trying to be more diligent, but I imagine that this will be an ongoing issue, as telehealth appears to be here to stay.
I have had a number of claims denied this year because clients have switched from in person to telehealth at the last minute, and I have forgotten to switch the CPT code to the service with the modifier for telehealth. Is there a way to search for this error when getting ready to submit the claim? I am trying to be more diligent, but I imagine that this will be an ongoing issue, as telehealth appears to be here to stay.