Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Heather Spence

← Customer Feedback for TheraNest

My feedback

1 result found

  1. Keep appointments in "Upcoming" until end of session

    56 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    27 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Heather Spence commented  · 

    In the client portal, the current appointment moves to "kept" appointments at the start of the appointment time. This has made it difficult for my clients to find their appointment if they log in a couple of minutes late. They also tell me that they have to scroll through all of their appointments to find it at the end. It would be helpful for the client to remain on their front page longer - like 10 or 15 minutes after their appointment start time. Or maybe it is a matter of the therapist having started the appointment that moves it? Either way, I hope that a solution can be found. Thank you!

    Heather Spence supported this idea  · 

Feedback and Knowledge Base

(thinking…)