Cyndi Collen
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2 votes
An error occurred while saving the comment Cyndi Collen
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194 votes
An error occurred while saving the comment Cyndi Collen
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Allow the calendar to use the same rooms for different 'location'.
For example, right now we cannot have accurate location in TheraNest when doing a hybrid of telehealth and in-person from the same room.
Since it is imperative that location be accurate, we have created two locations: one for OFFICE and the other for VIDEO SESSION.
Both locations use the same room but TheraNest will allow double booking of one room because it has separate 'rooms' for each locations.
Since we are a gorup practice and share 3 offices, we are running into all kinds of problems. We have to solve it by using one location and that means the client's invoice is not accurate for the type of service we provided. Their office will state Office when we are doing telehealth.
We do NOT use Theranest's telehealth add-on and never will so that is not a solution.
PLEASE update our ability to provide 2 different services in the same room as this is where our industry is at. We are now in a hybrid of in person and video from the same office and our EHR software needs to reflect the way our business evolved. And this needs to happen in order to meet insurance regulations.
Cyndi Collen
supported this idea
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7 votes
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359 votes
I see other posts asking for this and I do not understand what is so difficult about adding into the Payroll report the settled fee (after redit card charges) for the invoice payment.
It's a data field that already exists but in a separate report.
We are a group practice, pay therapists in accordance with the fee we receive less credit card charges and currently spend about $100 on labor to go through each transaction and correct fee on the spreadsheet we create from the .CSV. Can't use a pivot table since credit card charges differ with type of card. And our providers are private pay and use many different rates.