Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Dr. Markle

← Customer Feedback for TheraNest

My feedback

2 results found

  1. Populate box 18 on CMS 1500 claim form

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Dr. Markle supported this idea  · 

  2. Make demographic fields on client portal required

    111 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    30 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    An error occurred while saving the comment
    Dr. Markle commented  · 

    Many clients do not fully populate their accounts in the portal. They do not readily see the navigation bar, and know that they need to enter demographics, including address, date of birth, emergency contacts, insurance information. As a work-around, we amended our intake forms to include these reminders. However, even with the reminder and redirection, they call the office and still indicate these fields are difficult to locate. I would love to see a "required data" prompt that requires them to enter those fields - and directs them to the appropriate places.

    Dr. Markle supported this idea  · 

Feedback and Knowledge Base

(thinking…)