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Brent Bernard

← Customer Feedback for TheraNest

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2 results found

  1. Partial refunds of credit card transactions

    267 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Brent Bernard commented  · 

    The way the system is currently set up is an all-or-nothing feature. I can't refund a specific amount or a portion of a credit card transaction currently. I would like to have more control over the amount to refund from a credit card transaction.

    Brent Bernard supported this idea  · 

  2. Refund or negative payment options

    243 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Brent Bernard commented  · 

    The way the ledger currently is designed, client credits can only be eliminated by applying them to future services (that is OK), or deleting them, (which is not OK.) The only other way to remove a credit that I can think of is to create a service called "Refund" but that artificially inflates your revenue, as well as potential payouts owed to employees.

    Brent Bernard supported this idea  · 

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