Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Clearwater Clinic

← Customer Feedback for TheraNest

My feedback

3 results found

  1. Notify clients of new and past due invoices

    30 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
    Clearwater Clinic supported this idea  · 
    An error occurred while saving the comment
    Clearwater Clinic commented  · 

    We process 100+ invoices a month. It would be incredibly helpful if clients were automatically notified when a new invoice is posted to their portal.

    Our workaround is to send a separate SM to each client instead, which takes up a lot of unnecessary time.

  2. Notify me when client turns 18

    86 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    12 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Clearwater Clinic supported this idea  · 

  3. Print paid invoices and superbills from the client portal

    61 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    27 comments  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Clearwater Clinic commented  · 

    It would be incredibly helpful if Clients were able to print out their own superbills vs the company needing to send these manually.

    And, if the company sends them manually, to be HIPAA compliant, the attachments sent to a client should be password protected. A client could enter the password they wish to use via their TheraNest portal and when sent, they can use it to open encrypted invoices/superbills.

    On a HIPAA compliant platform, this added protection for a clients privacy seems to go hand in hand.

    Clearwater Clinic supported this idea  · 

Feedback and Knowledge Base

(thinking…)