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Rob Carlson

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  1. Remove deactivated staff from practice chat

    24 votes

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    4 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Rob Carlson supported this idea  · 
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    Rob Carlson commented  · 

    Deactivated staff that continue to remain in the practice chat hinder the user experience by making it difficult to find the staff member needing to be messaged. If the purpose of our chat is to be better aligned as a team, it makes it difficult to navigate communication with a growing therapy group when there are numerous active team members and deactivated team members to look through. All important messages that we need saved we have in our email system. Chats through Theranest team chat we are okay with either deleting or having an archived function.

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