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Keith Valone

← Customer Feedback for TheraNest

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2 results found

  1. Block off non-clinical time on calendar

    179 votes

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    21 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
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    Keith Valone commented  · 

    A clinician should be able to enter into their calendar when they will be away on vacation. I have searched and I do not see a feature that allows this.

    Keith Valone supported this idea  · 

  2. Bill with contracted rates per payer and service with automatic write-offs

    103 votes

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    21 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Keith Valone commented  · 

    Every other billing program that I have subscribed to has had a "rate card" feature so that I can assign different fees for the same CPT code to my employees. For example, for CPT code 90834 (individual therapy), I may want to charge $150 for Therapist A, $125 for Therapist B, and $250 for Therapist C. In previous software programs, there was a very simple table under each staff member's proflie where the CPT code was listed on the left and that staff member's specific rate was listed on the right. Every time and invoice was created for that staff member for that CPT code, the invoice autopopulated their customized rate. I do not see anything in this sofware that allows this. This is a MAJOR flaw in this sofware, one of the worst in my opinion, and should be fixed immediately.

    Keith Valone supported this idea  · 

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