Jennifer Larson
My feedback
7 results found
-
10 votes
-
60 votes
-
34 votes
-
83 votes
-
1 vote
An error occurred while saving the comment -
47 votes
An error occurred while saving the comment given insurance requires progress notes to be completed typically within 24-hours of services rendered, makes sense documentation (e.g. progress notes) need to be completed, signed, and dated in order for claim to be submitted. Insurance audits could require monies paid if documentation requirement is not upheld so this feature helps mitigate potential clawbacks in this scenario.
An error occurred while saving the comment We noticed that for certain Therapists, we can't submit claims until either diagnosis and/or progress note has been completed and signed off. We actually appreciate this feature and protocol as it ensures documentation is completed in a timely manner.
We have noticed for some of our Therapists, we can submit a claim even if there is no diagnosis entered and/or progress note has not been completed. This is less than ideal, so we are contacting you to inquire into how we can ensure this former protocol is in place for all our staff, for all of our clients. Thanks for considering our feedback
Jennifer.
-
19 votes
An error occurred while saving the comment Currently Invoices include Total Amount (which it amount we bill) and Written Off fields/columns (which tends to be the difference based on insurance allowable).
It would be great if a 3rd column could be added to prevent clinicians and billing staff to take the added step of calculating the difference. 3rd column being labeled as Total Amount Paid or Total Amount Collected (essentially this number would be the difference of Total Amount Billed - Write Off).
Thanks!
Thanks for offering this newer feature. It's great to have; however, I find the steps/process to be a little unwieldy and in reverse sequential order (for my needs).
My recommendations are:
1. It would be great if the Supervisee can still save/e-sign the assessment, tx plan, and progress notes, then Supervisor gets notification, reviews it, approves it and e-signs it (in that sequential order).
2. It would be great if the Approve button had a drop-down option where Supervisor can both approve and e-sign in one easy step vs. current set-up.
3. No need for Supervisee to get email notification (if recommendation #1 was an option) after Supervisor reviews, approves, and e-signs.
Thank you!