Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Anonymous

← Customer Feedback for TheraNest

My feedback

1 result found

  1. Separate canceling and rescheduling settings for the client portal

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    I use the client portal to complete intake ppwk and payments and to reference an upcoming appointment but I do not want clients to have the liberty of rescheduling themselves in available slots. Some clients are bad about keeping appointments and not respectful of time and would conveniently cancel and reschedule numerous times. I can disable this feature but clients will still see a link they can click on that will take them to my calendar (even though it won't work). I would just assume the link not be visable so that they aren't even aware of this option

    Anonymous supported this idea  · 

Feedback and Knowledge Base

(thinking…)