Anonymous
My feedback
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242 votes
An error occurred while saving the comment Anonymous shared this idea ·An error occurred while saving the comment Anonymous commentedUnfortunately, insurance companies sometimes retract payments that they have made. I do not see any way to either document this on a patient's ledger or to adjust the payment made by insurance.
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100 votes
Yes Please! There is no way to accurately track this in the system. If I issue a refund check to a client, their account either shows that they still have a credit or I have to delete those payments completely and reapply at the exact due amounts. The latter option leaves me no documentation of exact funds received/refunded, not to mention is a time-consuming hassle.