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Anonymous

← Customer Feedback for TheraNest

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2 results found

  1. Refund or negative payment options

    247 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Anonymous commented  · 

    Yes Please! There is no way to accurately track this in the system. If I issue a refund check to a client, their account either shows that they still have a credit or I have to delete those payments completely and reapply at the exact due amounts. The latter option leaves me no documentation of exact funds received/refunded, not to mention is a time-consuming hassle.

    Anonymous shared this idea  · 
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    Anonymous commented  · 

    Unfortunately, insurance companies sometimes retract payments that they have made. I do not see any way to either document this on a patient's ledger or to adjust the payment made by insurance.

  2. Include signature line for custom forms

    101 votes

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    22 comments  ·  TheraNest App » Notes & Cases  ·  Admin →

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