Allow telehealth participants to dial in using their phone
Add a call in feature where clients, family members, ect can dial in if they don't have access to internet but should join in on group sessions

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Jenna Yoder commented
Other telehealth platforms, such as Google Meets and Zoom, offer the option for clients to either click a link to join the session or dial into the session for audio. For clients who are less comfortable with technology, the dial-in option with a specific phone number for the session would be helpful. This also allows for providers in states that do not allow for audio-only telephone calls for telehealth to offer sessions to clients who are not comfortable signing into a video session. This may also bypass some technical and connection issues.