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TheraNest App

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182 results found

  1. Access detailed managed billing invoices in TheraNest

    Allow me to access detailed invoices in TheraNest for my managed billing services.

    2 votes

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  2. Education material for TheraNest terms

    Create a resource that defines some of the terms that TheraNest uses in the application (e.g., Active Clients, Intake Date, Registration Date). Sometimes what I consider to be the definition is different than what TheraNest defines.

    2 votes

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  3. Create new POS locations/codes

    The contracts that we work with require different POS codes than what CMS uses. Allow me to create new POS codes for locations so that our records and reporting will be accurate.

    2 votes

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  4. Customer Success Program

    It would be a great idea to consider assigning new subscribers with a "success coach" for at least the first 30 days to assure they are on the right track with all these neat features you have. Without it can cause high levels of anxiety and frustration. I got an implementation manager for one hour and if I can get on the calendly schedule I may get lucky to get 15 minute session within the next 7 days but what if my issue is urgent! This would be a cool feature for your start up folks. I am drowning over…

    2 votes

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  5. Have private description of Service Types

    For each Service Type, it'd be helpful to have an area where I can enter a description that only I can see. Then, rather than having to do a google search or look through my files every time I need a refresher on the details about billing codes, I can simply check the Theranest description.

    For instance, I'd like to be able to list the circumstances that warrant Interactive Complexity, and note how many times the extended session add-ons (99354, 99355) can be used and in combination w/ which other billing codes.

    2 votes

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  6. Create separate tab to manage client portal access

    I wish the manage clients section, had its own tab in the client portal section of the organization.

    2 votes

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  7. Edit color of multiple service types at once

    Allow me to edit the color of multiple service types at once so I can make similar service types the same color without having to edit each one individually.

    2 votes

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  8. Contact clients in event of expiration

    As a solo practice owner, allow me to enroll in a service with TheraNest so if something fatal happened to me I could know that my clients would be contacted and informed in a professional way.

    2 votes

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  9. View issues when zoomed in on a 13"

    When TheraNest is zoomed in to help with vision issues, menu items are lost if using a 13" computer. It would be awesome if this could be addressed.

    2 votes

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  10. Add field for PTAN number in Organization

    Under Organization → Settings, allow me to add my Provider Transaction Access Number (PTAN).

    2 votes

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  11. One section for all email functions

    Allow me to access and edit all of my email correspondence in one area of TheraNest.

    2 votes

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  12. Allow multilpe email addresses on file for staff members

    Allow me to have more than one email address on file for a staff member.

    2 votes

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  13. Add face ID for logging in

    The process of logging in on my phone or ipad's web browser and then getting to the features that are necessary in that moment (viewing calendar, scheduling, client's details) takes so much time. I don't know if in the meantime, there is a way to make logging in this way work with face ID? This would help immensely

    1 vote

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  14. Suspend account more than twice

    Allow me to suspend my TheraNest account more than twice.

    1 vote

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  15. Client Relationship Management tool

    Add CRM features, like marketing and automations, and pipelines to track prospective client leads.

    1 vote

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  16. Display times in military time

    Please allow the time to be changed to military time format instead of the AM/PM method.

    1 vote

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  17. Back up TheraNest to Google Drive

    Allow me to back up my client's information, forms, and clinical documents to my Google Drive account.

    1 vote

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  18. Search activity log for new clients added

    When a new client is added in TheraNest it's recorded in the activity log, but I can't search for that action. Allow me to search for new clients added so I can quickly filter the list of activities.

    1 vote

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  19. Define problem field in the invalid organization address notice

    When I get an error message that something is wrong with my organization's address, tell me exactly what's wrong in the message so I know what to fix when I get to that page.

    1 vote

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  20. Show password

    When logging into TheraNest, allow me to see the password I've entered so I can make sure there are no errors.

    1 vote

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