Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

TheraNest App

We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

324 results found

  1. Add appointment status to statement-level superbills

    Allow me to include the appointment status when creating superbill-level details on a printed statement. We charge our clients if they cancel late or no-show. We also provide them with monthly superbills to submit to insurance and it could look like they attended an appointment when really they didn't. Having the appointment status would reduce the risk of potential insurance fraud.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Insurance Refund and Bulk Insurance Payment Posting

    We need to have a function that allows for negative payments to post (ie: insurance refunds) and to allow bulk insurance payment posting. These are essential to proper bookkeeping. How can this be completed. Our clinic cannot be the only one with this issue.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Customize template for emailed invoices

    Allow me to create an email template for the invoices and superbills that are sent to clients.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Apply payments and write-offs at the same time

    Allow me to apply payments and write-offs at the same time without having to save one and navigate to another screen to apply the other.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Apply payments/write-offs for archived clients

    Allow me to apply a payment or write-off to an archived client's balance without having to unarchive them.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. View claim history from ledger

    When viewing the client's ledger, allow me to view the history of claim so I don't have to go to the claim tabs and find it.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Display supervisor and supervisee on superbills

    Allow me the option to include the name of my supervisor and supervisee on superbills because our state board requires it.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Charge saved payment method without entering CVV

    Allow me to save a card on file and charge it later without having to enter the CVV for the first charge.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Filter batch invoicing by note status

    When processing existing invoices, allow me to filter invoices by whether the notes are complete or incomplete.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Standard statement footnote

    Allow me to create a statement footnote that is automatically included on all statements so I don't have to retype the same thing every time.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Allow option for gross deposits

    Gross deposits has been taken away, but I'd like to have this option available. I prefer one deposit that shows my income, and then a withdrawal to show my expenses.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Deposit payments received through TheraNest weekly

    An option to have weekly deposits of payments to bank account instead of randomly when payments come in, to help manage transfers better.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Show payment method when viewing invoice details

    When viewing the details of an invoice show whether it was a client payment or insurance payment under "Invoice Payments and Refunds" and "Unapplied Payments".

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Send one-time payment link via text

    Allow me to send the one-time payment link via text message.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. View place of service in batch invoicing

    Allow me to view the place of service code when Processing Existing Invoices in Batch Invoicing.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Show unapplied payments when accepting payment

    When I'm accepting payment and applying it to an invoice, show me any unapplied payments so I don't accidentally overcharge the client.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Allow clients to pre-pay for sessions on the client portal

    Allow clients to pre-pay for upcoming appointments on the client portal.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Customize Grid option to ledger

    It would be nice to not need to click on the invoice to get the full details of payments from insurance and client and adjustments. Could we have a customizable grid to control what information we see to prevent extra steps?

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. "Applied to Deductible"

    Under submitted claims status it would be nice to have an option to chose "Applied to Deductible" to make it more clear from the ledger what actually took place with a claim that was not rejected or actually paid by the insurance company but was applied to the patient's deductible.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Sort invoices by date of service in client's ledger

    When viewing a client's ledger, allow me to sort the invoices by date of service.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  • Don't see your idea?

Feedback and Knowledge Base