Laura Ely
My feedback
48 results found
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163 votes
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179 votes
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223 votes
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376 votes
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9 votes
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26 votes
An error occurred while saving the comment -
225 votes
An error occurred while saving the comment Absolutely agree with both having service types able to automatically fill a set amount of time on the calendar, and to be able to set automatic "buffer" times around scheduled appointments on the calendar!
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92 votes
An error occurred while saving the comment I agree, YES, this would be a great improvement and it quite important to me!
The option to totally customize the demographic questions both presented to clients on the portal and in client details would be ideal (along with ways to control whether the client can input/edit particular items), but at the very least, I absolutely do NOT want to ask people's religion or SSN !
I searched to see if I had missed some settings somewhere to fix this, and then searched here to find out if someone else had made this suggestion. I'm discouraged by the fact that it was initially suggested in 2017. This is a major reason why I have not gotten around to using the client portal feature in the past. It really turned me off when I first saw what the clients would be asked and looked like it would be unhelpful.
If if won't be changed, I'd like the form instructions to say that not all providers need all of this information--leave blank and check with your provider if you aren't comfortable answering particular items.
Also, I think it's kind of out of date to have home vs mobile phone blanks (it should be phone #1/ preferred number, and phone #2/optional--along with whose phone it is--i.e., my personal phone, my work number, my husband's)--and can I text you at this number?
If I've missed some settings somewhere, I apologize (and please let me know!)
Yes, please, this is essential to making client self-scheduling on the portal useful and worthwhile.