Void & Refund Reporting
We need a way to be able to track voids and refunds - especially when voids end up processing as refunds (as happened to us recently). If they could show on the Credit Card Charges report, that would be great; if not, a separate stand-alone report would work.
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Becky Coupal commented
When credit card is voided does not show up on the credit card report.
Please fix this -
Marni Rosen commented
Not having this information creates incredible difficulty for us during our annual audit. It looks like unreported money on account or added fees that are not linked to our accounting. This is exceptionally problematic as a non-profit.
(Edited by admin)