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Danielle Cook

← Customer Feedback for TheraNest

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12 results found

  1. Mark client messages as unread

    7 votes

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    12 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
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    Danielle Cook commented  · 

    The ability to mark messages as unread in case you'd like to go back to them later without forgetting.

    Danielle Cook supported this idea  · 

  2. Allow clients to upload files to the Client Portal

    180 votes

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    55 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    Danielle Cook supported this idea  · 

  3. Copy client's information to different client

    44 votes

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    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Danielle Cook supported this idea  · 

  4. Enter clients as a couple or family

    838 votes

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    119 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Danielle Cook supported this idea  · 

  5. Implement read receipts for client secure messages

    46 votes

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    7 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Danielle Cook supported this idea  · 

  6. Add profile photos for clients and staff

    138 votes

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    22 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Danielle Cook supported this idea  · 

  7. Display client's preferred name throughout TheraNest

    26 votes

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    9 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
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    Danielle Cook commented  · 

    Agreed. There should at least be an option to choose Legal or Preferred name when sending messages to clients, viewing messages sent from the patient via the client portal, etc.
    Some of our clients are comfortable using their preferred name all the time. However, some are not ready to use it with family members yet. Legal name should not be auto set to every function on Theranest, it should be optional and easily changed.

    Danielle Cook supported this idea  · 

  8. Share computer audio during Telehealth screen sharing

    85 votes

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    27 comments  ·  TheraNest Telehealth » Conducting Telehealth Sessions  ·  Admin →
    Danielle Cook supported this idea  · 

  9. Display organization logo in client portal

    10 votes

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    2 comments  ·  TheraNest Client Portal  ·  Admin →
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    Danielle Cook commented  · 

    I agree! We also want to add our center's address, phone number, and who checks can be made payable to. There needs to be an option to add info to/customize the portal.

    Danielle Cook supported this idea  · 

  10. Track sent, pending, accepted client portal invitations

    33 votes

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    8 comments  ·  TheraNest Client Portal » Invitations  ·  Admin →
    Danielle Cook supported this idea  · 

  11. Display status of client portal invite in client list

    7 votes

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    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Danielle Cook supported this idea  · 

  12. Notification for client portal account creation

    51 votes

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    14 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Danielle Cook supported this idea  · 

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