Shelley Gaines
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83 votesShelley Gaines
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10 votes
An error occurred while saving the comment Shelley Gaines
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PLEASE INDICATE WHICH IS INS PAYMENT AND WHICH IS PATIENT PAYMENT FROM THE LEDGER SCREEN
Shelley Gaines
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25 votesShelley Gaines
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10 votesShelley Gaines
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8 votesShelley Gaines
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26 votesShelley Gaines
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242 votesShelley Gaines
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36 votesShelley Gaines
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117 votesShelley Gaines
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839 votes
An error occurred while saving the comment Shelley Gaines
commented
I have entered the "other person" in the preferred name area when my providers are seeing couples because you can only have one person on the claim form, so whomever initiated the counseling is the patient, and the spouse is in the preferred name as "& Bob", or "& Sally". The only problem is the name is now shown with the preferred name and this should change. PLEASE SHOW THE NAME WHEN SCHEDULING AND OTHER AS THE LEGAL NAME, NOT PREFERRED NAME. The code you use will indicate it is couples counseling, so it doesn't matter if you have one name. Also, you could use separate "cases" to show Individual therapy and Family therapy, perhaps and label them "Couples- Bob & Sally" but it can only be under the umbrella of one name.
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74 votesShelley Gaines
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25 votesShelley Gaines
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18 votesShelley Gaines
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This HAS TO BE FIXED!! Preferred name is just for their "nickname" or whatever- but legally, we need the legal name on reports, appts, EVERYTHING. I don't want to see the nickname, and often times our providers will put the spouses name in that column for couples counseling, or if there are more than one account, the providers will put their name in that area. Now I have appts and reports showing up in a variety of names........none of which are the correct names. Ugh. so annoying. please get with it TheraNest!