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Stephanie Haraburda

← Customer Feedback for TheraNest

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11 results found

  1. More granular permission levels

    225 votes

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    61 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Stephanie Haraburda commented  · 

    Yes, please improve the customization options for permissions, separating billing from admin, etc.

    Stephanie Haraburda supported this idea  · 

  2. Allow admin permissions without billing permissions

    7 votes

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    3 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Stephanie Haraburda supported this idea  · 

  3. Separate canceling and rescheduling settings for the client portal

    13 votes

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    5 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
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    Stephanie Haraburda commented  · 

    separate client portal re-scheduling from cancelling, meaning allow us to choose if client's can cancel in their portal but not reschedule (right now they are linked as one feature)

    Stephanie Haraburda supported this idea  · 

  4. Allow clients to confirm & cancel appointments through email

    11 votes

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    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Stephanie Haraburda supported this idea  · 

  5. Automatic out-of-office reply for portal messages

    65 votes

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    18 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Stephanie Haraburda supported this idea  · 

  6. Add spellcheck

    53 votes

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    9 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Stephanie Haraburda supported this idea  · 

  7. Enter clients as a couple or family

    857 votes

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    120 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Stephanie Haraburda supported this idea  · 

  8. Partial refunds of credit card transactions

    274 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Stephanie Haraburda commented  · 

    As others have said, it's highly unprofessional to have to refund the full amount, to then turn around and charge the card for a partial amount. Not to mention, difficult for clients to understand as this is not a normal process that takes place in day to day business.

    Stephanie Haraburda supported this idea  · 

  9. Opt out of chat messages when a user is deactivated

    5 votes

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    1 comment  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Stephanie Haraburda shared this idea  · 

  10. Option to open new case when unarchiving client

    6 votes

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    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Stephanie Haraburda shared this idea  · 

  11. Select which staff can view my calendar

    17 votes

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    7 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Stephanie Haraburda supported this idea  · 

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