Amy Neumann
My feedback
10 results found
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64 votesAmy Neumann
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73 votesAmy Neumann
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82 votesAmy Neumann
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359 votes
An error occurred while saving the comment Amy Neumann
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82 votesAmy Neumann
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196 votes
An error occurred while saving the comment Amy Neumann
commented
YES! This would help tremendously. And also offer an option for clients to pre-pay in the portal before the portal. Not having these basic features costs us time and money and reduces our ability to collect co-pays professionally. Every other place that takes insurance gets paid BEFORE the appointment, not after. Both automatic charging AND offering the ability to pay ahead would make a big difference.
Amy Neumann
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11 votes
An error occurred while saving the comment Amy Neumann
commented
YES! This is extremely important...especially for group practices. This suggestion is in there a few times but said differently. This would make our practice run SO much more smoothly. This is a basic function that all dr. offices are able to do with admin when they check in. Other providers portals allow for this as well.
Amy Neumann
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31 votes
An error occurred while saving the comment Amy Neumann
commented
Forms need to auto-populate into the record, intakes, credit card auths... So we can only auto-charge people with active authorizations without having to go into every single client. Especially since clients are able to enter and save their own credit card information.
Amy Neumann
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222 votes
An error occurred while saving the comment Amy Neumann
commented
I have a group practice and we NEED to have therapist be able to accept credit card payments at the time of session for co-pays... but they have to have FULL billing access which is aboslutely unacceptable. We are looking for another system to change to, as it is crippling our practice right now that co-pays are back to being collected. We absolutely do not want to have all of our therapist to have full billing access to the entire system. This seems like an obvious feature and we can't figure out why taking a payment isn't a basic function unrelated to all of the billing
Amy Neumann
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194 votes
YES! This would really help with scheduling and seeing real-time therapist availability for both therapists and admin. The incoming sync could just say "busy" it doesn't have to have details. Managing two calendars is challenging. I had just emailed about this exact thing. two-way sync google, icalendar function would be a game changes.