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Joy Tanner

← Customer Feedback for TheraNest

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4 results found

  1. Schedule recurring/automatic payments

    199 votes

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    54 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Joy Tanner commented  · 

    Just as we can opt for claims automation, can TheraNest also work toward automation of client payments each evening?

    Joy Tanner supported this idea  · 

  2. Allow clients to upload files to the Client Portal

    206 votes

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    61 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    Joy Tanner supported this idea  · 

  3. Prompt portal users to enter insurance information

    3 votes

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    2 comments  ·  TheraNest Client Portal » Billing & Payments  ·  Admin →
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    Joy Tanner commented  · 

    Give clients option to upload photo of insurance card (front and back) and ID in client portal.

    Joy Tanner supported this idea  · 

  4. Increase visibility of the Submit button for intake forms on the client portal

    18 votes

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    7 comments  ·  TheraNest Client Portal » Intake Forms  ·  Admin →
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    Joy Tanner commented  · 

    On the final step of intake forms, my clients often think they are finished when they get to the review screen. I have to contact them to assist them to complete the process. Can you please add a noticeable prompt that they should scroll all the way to the bottom of the screen to sign and submit?

    Joy Tanner supported this idea  · 

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