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T Taylor

← Customer Feedback for TheraNest

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13 results found

  1. Remove deactivated staff from practice chat

    24 votes

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    4 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
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    T Taylor commented  · 

    Please remove Inactive Staff members from the Practice Chat. I don't understand why we would need to continue to see Inactive Staff members listed in the Practice Chat list of Staff members, as if you can still 'chat' with them. They are Inactive and no longer with the practice!

    T Taylor supported this idea  · 

  2. Refund or negative payment options

    247 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    T Taylor commented  · 

    This item has 23+ comments, 84+ votes and tracks back 4 years now...
    This seems like such a needed entry/option to add to apply payments tab. Or to add a 'issue refund' tab to track any refunds issued due to over-payments either from the client or by the insurance companies...
    When can we expect important changes like this one to be made by TheraNest??

  3. Add CC fees to the Daily Billing report

    15 votes

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    3 comments  ·  TheraNest App » Reporting  ·  Admin →
    T Taylor supported this idea  · 

  4. Add column for staff to Payments and Payment Methods report

    30 votes

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    7 comments  ·  TheraNest App » Reporting  ·  Admin →
    T Taylor supported this idea  · 

  5. Add insurance payer to Payment Methods report

    18 votes

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    3 comments  ·  TheraNest App » Reporting  ·  Admin →
    T Taylor supported this idea  · 

  6. Customize options in payment methods drop-down

    74 votes

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    20 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    T Taylor supported this idea  · 

  7. Ability to manually mark a claim as submitted

    80 votes

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    19 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    T Taylor supported this idea  · 

  8. Show payer from insurance ERA payments on payment details

    40 votes

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    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    T Taylor supported this idea  · 

  9. Move diagnosis code to client details

    14 votes

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    5 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    T Taylor supported this idea  · 

  10. Bill with contracted rates per payer and service with automatic write-offs

    104 votes

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    21 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    T Taylor supported this idea  · 

  11. Display location on appointment blocks in calendar

    9 votes

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    6 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    T Taylor supported this idea  · 
    An error occurred while saving the comment
    T Taylor commented  · 

    Yes! Currently we have to add a 15 minute block to the calendar to state the counselor's location on any given day.

  12. Mark claims "paid" on the client Ledger

    189 votes

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    22 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    T Taylor supported this idea  · 

  13. Add payment method to the Daily Billing report

    16 votes

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    1 comment  ·  TheraNest App » Reporting  ·  Admin →

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