Apparently when clients add or update their credit card on file themselves it doesn't ask or save the CVV, which makes it impossible for me to run a payment for them without getting that CVV from them. So what is the point of giving that option if I still have to talk to them about the card, makes zero sense. I have two overdue invoices because the clients' cards expired in July but I still can't accept payment for those due to missing CVV.
Apparently when clients add or update their credit card on file themselves it doesn't ask or save the CVV, which makes it impossible for me to run a payment for them without getting that CVV from them. So what is the point of giving that option if I still have to talk to them about the card, makes zero sense. I have two overdue invoices because the clients' cards expired in July but I still can't accept payment for those due to missing CVV.