Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Kari Russo

← Customer Feedback for TheraNest

My feedback

11 results found

  1. Void & Refund Reporting

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Billing & Payments  ·  Admin →

  2. Add rendering provider and filter to the Invoice Aging report

    89 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    19 comments  ·  TheraNest App » Reporting  ·  Admin →

  3. Customize options in payment methods drop-down

    74 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    20 comments  ·  TheraNest App » Billing & Payments  ·  Admin →

  4. Allow other staff to view, approve or decline pending client portal appointment requets

    27 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    15 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Kari Russo commented  · 

    THIS IS SO IMPORTANT!!

    Kari Russo supported this idea  · 

  5. Block client requested appointment time in calendar until confirmed/declined

    88 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    33 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Kari Russo supported this idea  · 
    An error occurred while saving the comment
    Kari Russo commented  · 

    This is a HUGE problem at our office because counselors are in session during the day and a client may have booked an appointment and yet someone else calls the front office and can schedule in that same time since it is unconfirmed by the counselor. We have had many problems with this and one of the main reasons we started using theranest was for therabook and the ability for clients to schedule online!

  6. Print work or school excuse notes from Agenda

    148 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kari Russo supported this idea  · 

  7. Add Progress Notes from the Calendar

    240 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    39 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Kari Russo supported this idea  · 

  8. Enter clients as a couple or family

    857 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    120 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    An error occurred while saving the comment
    Kari Russo commented  · 

    You can put them in as a group. It works well

  9. Show appointment statuses in synced calendars

    44 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →

  10. Report on therapists' hours

    62 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    12 comments  ·  TheraNest App » Reporting  ·  Admin →

  11. Refund or negative payment options

    247 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →

Feedback and Knowledge Base

(thinking…)