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Nancy Johnson, LMFT

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  1. 27 votes

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    Nancy Johnson, LMFT commented  · 

    In the details you can put in the billing that you want for that client. When they schedule, it automatically goes to that. Makes it easy for them and I don't have to check that they are being billed incorrectly.

  2. 88 votes

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    Nancy Johnson, LMFT commented  · 

    Not allowing a 2nd person to make an appointment when the time slot has yet to be confirmed. This is a problem when 3-4 people as for the same time and I have yet been able to confirm. I have to let each one know its not available and they get upset. PLEASE do away with this!

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    Nancy Johnson, LMFT commented  · 

    I don't like that multiple clients can request the same time. I then have to text them that the time is taken, which can be taken personal.

    Nancy Johnson, LMFT supported this idea  · 
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    Nancy Johnson, LMFT commented  · 

    This is the most challenging part of the program. 2 client's asking for the same time. I have had clients take it personal thinking I choose someone over them. Once a client attempts to take a spot it should show it as pending.

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    Nancy Johnson, LMFT commented  · 

    Please if this can be done! I have multiple clients asking for a time that appears open. I have to let the other person know that time is no longer available. Then they are frustrated because other times are no longer available. I have had client's who have taken it personal thinking I choose another client over them because I preferred them. I just pick from the top as their is no date stamp. Please change this!

  3. 79 votes

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  4. 8 votes

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