There should be a way to have administrative/customer service staff to be able to see client payments without having to be given full billing access.
This would help with client questions regarding billing and payment for phone calls about issues. Without having to get the billing department involved if not necessary.
There should be a way to have administrative/customer service staff to be able to see client payments without having to be given full billing access.
This would help with client questions regarding billing and payment for phone calls about issues. Without having to get the billing department involved if not necessary.