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Carolyna Phillips

← Customer Feedback for TheraNest

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2 results found

  1. Don't allow certain fields to be updated in the client portal

    26 votes

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    13 comments  ·  TheraNest Client Portal » Client & Billing Details  ·  Admin →
    An error occurred while saving the comment
    Carolyna Phillips commented  · 

    It would be great for there to be an on/off option for clients being able to change the insurance information on record.

    We've had clients who mis-enter or don't inform us of a change of insurance because they thought changing it directly in TheraNest meant they were good to go. Our practice only takes some plans and does benefit checks before billing to ensure we are billing correctly and this issue has come up more than a few times.

    Would love for this to be added

    Carolyna Phillips supported this idea  · 

  2. Link place of service codes to service types

    47 votes

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    12 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Carolyna Phillips commented  · 

    Allow providers to link place of service codes with service types. Would help with billing issues immensely

    Carolyna Phillips supported this idea  · 

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