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Caryn Knight

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  1. 46 votes

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  2. 29 votes

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  3. 38 votes

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  4. 7 votes

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    Caryn Knight commented  · 

    Please remove diagnosis code F43.8 as a code that can be selected. As of October 2022, it was replaced with F43.81 and F43.89, and use of the old F43.8 causes claims to be rejected.

  5. 11 votes

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    Caryn Knight commented  · 

    YES. THIS. Please take out F43.8 as a Dx code that can be selected. ty

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  6. 241 votes

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  7. 20 votes

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  8. 29 votes

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  9. 1 vote

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    Caryn Knight commented  · 

    Sometimes I can find the error in the EDI 837 but can't figure out where to go in Theranest to make the change that will correct it. Also consider providing a list of all the rejection codes Apex uses, along with the loops on the EDI file that they could be referring to. In general please provide more training on fixing claims.

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  10. 10 votes

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  11. 8 votes

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    Caryn Knight commented  · 

    We would have to use "Payroll Data Export" to get a report that can be sorted by appointment staff, then run a separate "Payroll by Rendering Provider" report with the exact same parameters entered in order to be able to check off what has been paid out. It's an extra unnecessary step that could introduce some large scale errors.

    Can't the "appointment staff " column just be added to the "Payroll by Rendering" report?

  12. 39 votes

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  13. 88 votes

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  14. 138 votes

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    Caryn Knight commented  · 

    Yes please! Preferably for periods of time from one week to one year.

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  15. 14 votes

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